Investing FAQs

What does SYKES do?

Sykes Enterprises, Incorporated (SYKES) is a global leader in providing customer management solutions and services to external and internal customers of companies primarily within the technology/consumer, communications and financial services markets. SYKES specializes in providing flexible, high quality customer support outsourcing solutions with an emphasis on technical support and customer service. These services are delivered through multiple communication channels encompassing phone, e-mail, web, and chat. SYKES complements its customer support outsourcing services with CRM consulting, technical staffing and fulfillment services -- delivering solutions that are customized to meet each company's unique customer management needs.

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Where does SYKES have operations?

SYKES delivers its customer management solutions and services throughout the United States, Canada, Europe, Latin America, Asia and Africa.

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How many employees does SYKES have worldwide?

SYKES has approximately 41,000 employees.

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When did SYKES go public? What was the offering price?

SYKES went public on April 29, 1996. The offering price was $18.00 per share. After adjusting for two (2) stock splits, the equivalent price would be $8.00 per share.

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On what exchange does SYKES’ stock trade?

Shares of SYKES’ stock trade on The Nasdaq Stock Market® under the symbol “SYKE”.

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What were the dates of SYKES’ stock splits and what were the split ratios?

The Company split its stock three-for-two effective July 28, 1996 and May 29, 1997.

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What is SYKES' CUSIP number?

SYKES’ common stock CUSIP no. is 871237-10-3.

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Does SYKES pay a dividend on its common shares?

SYKES has not declared or paid any cash dividends on its common stock in the past. SYKES currently anticipates that all of its earnings will be retained for development and expansion of the Company’s business and does not anticipate paying any cash dividends in the foreseeable future.

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Who is SYKES’ registrar and transfer agent?

SunTrust Bank. is SYKES' registrar and transfer agent. You may contact them directly at:

Computershare
P.O. Box 43078
Providence, RI 02940-3078
(800) 962-4284

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What is SYKES fiscal year end?

SYKES financial year ends December 31.

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When does SYKES typically report its financial results?

SYKES typically reports its financial results in the fourth week following the end of the quarter.

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How can I request financial information on SYKES?

SYKES Investor Relations Sykes Enterprises, Incorporated
400 North Ashley Drive
Tampa, Florida 33602
Tel: (813) 274-1000
Fax: (813) 233-6185

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Does SYKES issue quarterly reports?

SYKES files quarterly reports (10-Q’s) with the Securities and Exchange Commission (SEC), which can be accessed at www.sec.gov or through SYKES web site at www.sykes.com (Go to “Investors”). We also post our earnings releases and all other press releases on SYKES’ Investor Relations website.

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Can I purchase stock directly from SYKES or should I use a broker?

Shares of SYKES cannot be purchased directly from the Company. Please contact a licensed broker to purchase shares of SYKES.

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Who are SYKES’ independent accountants?

SYKES’ independent accountants are Deloitte & Touche LLP.
Deloitte & Touche LLP
201 E. Kennedy Blvd
Suite 1200
Tampa, FL USA 33602

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Who are the principal officers of SYKES?

Please see our Leadership and Board of Directors.

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